Improper representation of the game state
Live from a GP Milan Trial:
Neo has a Kiora with a dice on it, showing 1. Anderson attacks it with a 2/1.
At the damage step, it appears that Neo's Kiora should have 3 counters, as he played it on the last round and used the +1 ability. He says that the dice represent the extra counter (in addition to the two base loyalty shown on the bottom right), and that he put it when he played her ability.
Anderson agrees with the sequence of events, saying that he did not remember which ability was the +1 and which one was the -1 and that he assumed that Neo put directly the resulting loyalty, as players are wont to do.
What would you rule?