Time to close the book on this scenario. The Personal Tutor suggested answer is:
Both Ashcloud Phoenix and Burn Away have abilities that trigger when the Phoenix dies. The active player puts his trigger on the stack first. Then the non-active player puts his trigger on the stack above it.
The main things we want to explain here are:
1. Both of these abilities are triggered. It may seem trivial, but it is not obvious to many players that a spell can have a triggered ability.
2. Triggers always go on the stack in AP/NAP order. To avoid coaching, keep the answer focused on the rules, not the cards. We want to avoid telling Cormorant things like “So, on your turn the Phoenix will return.” If the player appears confused by that, you can add something like Martha's demonstration of how the stack works.
The primary lesson of this scenario, however, is not in the answer itself. Instead, it is that sometimes the best way to answer a question is not to answer it at all. Cormorant wants to know if the Phoenix will be exiled, but the best answer does not directly include this information. You don't even have to know it to give the best answer.
So, when you get a question, take a moment. Think about what was asked. Then think about what that means the player doesn't know or is confused about. Then address the fundamental issue, even if that means sidestepping the original question.
If you recently answered a player question that you think would make a great Personal Tutor scenario, or would like to join the Personal Tutor team, please send me an email via the forums.
And until next time, maximize your opportunities for education!