I followed the steps for migrating my account and I can log into accounts.wizards.com with the chosen information. I cannot, however, log into judge.wizards.com any more. I've tried the new login info, the old one, a combination of both and nothing works. If I click on “Forgotten password”, I get sent to the “accounts” site and can't really do anything.

Any suggestions?

I had a similar situation very recently and trying a different browser
worked. I suspect it was a cookies issue, so try clearing them or a
different browser/pc

I made new account in October and it worked pretty fine, but now it doesn't work (forgot Pass/forgot ID didn't work). Well, I need to contact CS, but it even need login by wizards account. What can I do now?

Originally posted by Kenji Suzuki:

I made new account in October and it worked pretty fine, but now it doesn't work (forgot Pass/forgot ID didn't work). Well, I need to contact CS, but it even need login by wizards account. What can I do now?

Same for me. Earlier today there has been an error message. Maybe this is connected? Yesterday it still worked fine for me

Originally posted by Kenji Suzuki:

I made new account in October and it worked pretty fine, but now it doesn't work (forgot Pass/forgot ID didn't work). Well, I need to contact CS, but it even need login by wizards account. What can I do now?

Same here, so I called the Customer Service line. It is not working.

Wizards employees can't even get in. They don't know what's wrong yet but their best team is working on it.

I told “Brian” I would post this so they'd get a few fewer calls this morning.

I had no problem to login using new password at judge center and WER, however, after from few hours I'm unable to login in both, I get “incorretc password” in return. Also, I'm unable to use “recovery password” options.
edit: everything is working fine for now

Edited Bartłomiej Wieszok (Dec. 17, 2014 10:05:09 AM)

Originally posted by Martha Lufkin:

It is not working.

Wizards employees can't even get in. They don't know what's wrong yet but their best team is working on it.

I don't know if Tech Support has finished tinkering, but I was able to log in to the Judge Center just now, with the same username and password that didn't work an hour ago.