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Judging Technology » Post: WER offline mode not working

WER offline mode not working

Jan. 3, 2015 10:22:23 AM

Jordan Baker
Judge (Level 2 (Judge Foundry)), Scorekeeper

USA - Great Lakes

WER offline mode not working

Just turned my laptop's internet off and tested.

It displays the “Can't connect to server” notices that you'd expect, but after that it continues to hang on the splash screen. Left it for about 5 minutes at this point…

Jan. 3, 2015 10:40:26 AM

Jan Jaap Vermeire
Judge (Level 2 (International Judge Program)), Tournament Organizer

BeNeLux

WER offline mode not working

Couldn't get WER to work on computer at FNM, but that is a really old and buggy one and was hoping that was the issue. Sadly, it's not. I can't get WER to work at home either. Is there a way for me to upload the FNM now?

Edited Jan Jaap Vermeire (Jan. 3, 2015 10:40:41 AM)

Jan. 3, 2015 10:41:28 AM

Trenten Novak
Judge (Level 2 (Judge Academy))

USA - Great Lakes

WER offline mode not working

One of my local TOs said it worked for him. Another TO says it's not working.

Jan. 3, 2015 11:24:14 AM

Scott Harris
Judge (Uncertified)

USA - Pacific Northwest

WER offline mode not working

It's not working on 4 computers here, one of which is brand new to DCI, one which got updated 2-3 weeks ago, one of which had a brand new instance and one which had not been updated in a long time.

The one with infrequent updates (2-3 weeks) was doing slightly better and let me use it offline for about 5 minutes before freezing up. It's giving me the same message now. For now I'm running things manually, but I'm planning on playing with the program to see if I can figure it out tomorrow. If anyone has suggestions or if there's any information in specific post here and I'll try to reply with it.

Thanks guys!

Jan. 3, 2015 11:49:16 AM

Stephan Classen
Judge (Level 5 (Judge Foundry))

USA - Pacific Northwest

WER offline mode not working

I got it to work.

What I did:

Restarted computer several times.
WER freezes-open task manager, and right click-move to front. This rebooted the program.
If this doesn't work, end task program and try again. If this didn't work, reboot computer.

After 4 tries, it got past it and loaded normal.

Hope it helps!

Jan. 3, 2015 12:35:57 PM

Monsuporn Lauhaphand
Judge (Level 3 (International Judge Program))

Southeast Asia

WER offline mode not working

Could anyone try to uninstall WER and download the current one from
http://wpn.wizards.com/en/wer. then, run it without update.

For me, I can open WER without enter a credential and the splash screen
problem seem not occur in this version yet.

if it work for you, maybe this is a temporary work around for anyone who
want to use WER in offline mode for a while until the permanent solution
release in future.

Jan. 3, 2015 02:04:06 PM

Joshua Silvestri
Judge (Level 2 (Judge Foundry))

USA - Pacific West

WER offline mode not working

I uninstalled, reinstalled, rebooted and it was back to functional around 8PM PST.

Edited Joshua Silvestri (Jan. 3, 2015 02:09:04 PM)

Jan. 3, 2015 05:00:13 PM

Fran Aguilera Barranco
Judge (Uncertified)

Iberia

WER offline mode not working

Originally posted by Joshua Silvestri:

I'll try this later (need to run a tournament this evening). Any data loss?

Thanks.

Jan. 4, 2015 07:09:30 AM

Scott Harris
Judge (Uncertified)

USA - Pacific Northwest

WER offline mode not working

An update, all of the computers that were having issues yesterday are completely fine as of 10AM this morning.

Hopefully the glitch has fixed itself.

There was absolutely no data loss as far as I can tell.

Jan. 5, 2015 12:39:48 PM

Joshua Silvestri
Judge (Level 2 (Judge Foundry))

USA - Pacific West

WER offline mode not working

Originally posted by Francisco Aguilera Barranco:

Joshua Silvestri
I'll try this later (need to run a tournament this evening). Any data loss?

Thanks.

None. Also most of the old WER copies we have went back to functional, it seems to have mostly been a matter of when exactly they started working again. Once the main servers kicked back on, things were solid.

Jan. 5, 2015 04:52:40 PM

Fran Aguilera Barranco
Judge (Uncertified)

Iberia

WER offline mode not working

Originally posted by Joshua Silvestri:

None. Also most of the old WER copies we have went back to functional, it seems to have mostly been a matter of when exactly they started working again. Once the main servers kicked back on, things were solid.
The same for me. It started working without doing anything in both laptops I've got for running tournaments.

Anyway, thanks :D

Jan. 22, 2015 10:17:29 PM

Joep Verhoeven
Judge (Level 1 (International Judge Program))

BeNeLux

WER offline mode not working

I still can't startup in offline mode. This is quite the annoyance, does anyone have a workaround?
To avoid using my phones internet that is very hit or miss in the basement I play in, I start WER at home and sleep my laptop until I arrive at my venue. This is not very ideal….