Exemplar Wave 12 changes
With a great deal of love for the judges involved in these decisions, sincerely, I'm very frustrated by the way some of these changes are being communicated in this announcement.
I think some of these decisions are amazing and awesome and I am super excited for them to be implemented! I think some of them seem terrible, obviously. But reading this, what's most upsetting to me is the way that the decisions that seem terrible are being communicated.
They aren't well explained, and there is an undercurrent of (likely unintended) moralizing that carries with it tones of condescension and lack of trust. It hurts to feel like in official announcements from people you trust, about programs you love.
In a couple of places, the post explains that the prior structure of the Exemplar program lead to undesirable behaviors, that the committee was trying to quash. What are those behaviors? Why are they undesirable? Why are we deliberately not being told them?
Given that changes like the randomization of foil distribution were known to be unpopular, why was it communicated in such an opaque, corporate manner? It gives the impression that Exemplar isn't ours to understand, and that its gatekeepers don't trust us enough to explain themselves. Like I said above, I don't think either of these things are true, and I don't hold any ill will to the people behind this awesome program - which is precisely why this approach to communication is so upsetting.
This is the kind of communication you'd get from, say, Netflix when they raise their subscription fees - you know, where you're a consumer with zero stake or emotional investment in a luxury product with many competitors. It shouldn't be the approach to communication to the deeply emotionally invested stakeholders of the only public, supported, global peer recognition system available to us within a community of passionate hobbyists and close friends. It hurts to see the latter behave like the former.
I have very strong feelings about the value of “proxy” recognitions, and about providing at least some baseline assurance of receiving the same award as your peers - and this post addresses none of them. It leaves me feeling angry, and distant.
The closest we get to a meaty explanation is the repeated insistence that Exemplar shouldn't be about the foils. This is an extremely problematic assertion to keep making (and always has been), but when it's provided as the only thing approaching a substantial explanation for unpopular changes, it's downright moralizing and condescending. Whether intended or not, the message that is conveyed is this:
"You shouldn't feel hurt about these changes. If you do, it is because you are wrong about what the system is really about. If you were right, it wouldn't bother you. Despite all your emotions and experiences over the life of this program, what's it's really about is this. Your idea of what is valuable or precious about it is bad, because it leads to bad things, which we won't describe to you."
That is hurtful, and insulting.
Again, I am not impugning the character or motives of the people behind these decisions - I know some of them, and hold them in very high esteem. I can comfortably say that I broadly trust the Exemplar committee. I recognize that these decisions were not lightly made, and that they were made by people who also care about the program, as I do. I get that communicating tough changes is hard, and that any major change will invoke a feeling of loss. And I sincerely appreciate the effort that the committee puts into keeping this program running well.
But I wish this announcement addressed me better, and showed what is great about this program.