Hello all!

I wanted to write something about a topic that I discuss regularly and how to improve upon it, so I have made an article on Customer Service at Regular, or the CSAR as I would like to call it.

https://docs.google.com/document/d/1LCCxBkZdklrPhC1RD5GT2mMHrihHwQPMnfoeuQU14u0/edit?usp=sharing