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Judging Technology » Post: Wizards Account street address field missing

Wizards Account street address field missing

Nov. 20, 2014 01:10:35 PM

Even Lindell Heggø
Judge (Uncertified)

Europe - North

Wizards Account street address field missing

There seems to be no street address field to fill in when logging into my Wizards Account. What is up with that?

Edited Even Lindell Heggø (Nov. 20, 2014 01:43:15 PM)

Nov. 20, 2014 04:15:47 PM

Sebastian Pękala
Judge (Level 3 (Judge Academy))

Europe - Central

Wizards Account street address field missing

As far as I know, it is intentional. The only way to change your street address is by contacting customer support.

Nov. 21, 2014 12:57:37 AM

Philip Adrian Pena
Judge (Level 2 (International Judge Program)), Tournament Organizer

Southeast Asia

Wizards Account street address field missing

Yes, it is intentional. This is a reply that I received from Customer Support:

Hello Philip,

Thank you for writing back in! At this time, there is no way for you to view or update your mailing address from the Account Details page, as the full mailing address is no longer a requirement for your account. If you do wish to update the address, please feel free to get back in touch with us and let us know. We'll be happy to help.

Thank you for your patience and understanding, and have a great day!

Edited Philip Adrian Pena (Nov. 21, 2014 12:58:01 AM)

Dec. 1, 2014 01:16:31 AM

Dennis Xiao
Judge (Level 2 (International Judge Program))

Southeast Asia

Wizards Account street address field missing

Actually, I got the reply that the street address field can't be changed.

Hi Dennis,

I've heard back from our Judge Coordinator, and right now we do not have a method of getting the address updated. However, you'll get an email (as will all other judges) when the solution exists, and it will be prior to any future card mailings.

Thanks for your patience and understanding. Feel free to write back if I can help with anything else.

Thanks!

May 22, 2015 04:57:16 PM

Robert Langmaid
Judge (Level 2 (Judge Foundry)), Scorekeeper, Tournament Organizer

Canada - Eastern Provinces

Wizards Account street address field missing

I had this issue as well, but calling customer service solved it quickly.